FAQ

Frequently Asked Questions

Why should I choose Franklin at Crossridge?

Franklin at Crossridge offers a peaceful, private park-like apartment community in Canal Winchester, designed for comfortable, modern living. Conveniently located near shopping, dining, and major employers, these apartments in Canal Winchester, OH provide easy access to everyday essentials while maintaining a quiet, nature-inspired atmosphere. With a balance of tranquility and connectivity, Franklin at Crossridge is an ideal choice for those looking for apartments in Canal Winchester that combine location, lifestyle, and convenience.

What top attractions and employers are near Franklin at Crossridge?

Franklin at Crossridge is conveniently located in Canal Winchester, close to top restaurants, shopping, and entertainment. Residents enjoy easy access to nearby attractions like the Big Creek Greenway, local parks, and community favorites. Major employers in the area are also within a short drive, making these apartments ideal for professionals looking for convenience and lifestyle in Canal Winchester.

What is the lease termination process at Franklin at Crossridge?

To terminate a lease at Franklin at Crossridge, residents must provide a 60-day notice and submit a lease buyout fee equal to two months’ rent prior to vacating. Contact the leasing office for detailed instructions and assistance with the lease termination process.

How do I schedule a tour at Franklin at Crossridge?

Prospective residents can schedule a tour of Franklin at Crossridge apartments online through the community website or by calling the leasing office directly. Tours are available by appointment to accommodate your schedule.

Is there an application fee? How long does the application approval process take?

There is a $50 application fee for Franklin at Crossridge apartments. Most applications are processed within 24–48 hours, with approval or denial communicated promptly to prospective residents.

Is Franklin at Crossridge pet-friendly? Are there breed restrictions?

Franklin at Crossridge is a pet-friendly apartment community. Certain aggressive breeds are not allowed, and residents are encouraged to check with the leasing office for the full pet policy.

What lease terms does Franklin at Crossridge offer? Are short-term leases available?

Franklin at Crossridge currently offers 12-month lease terms, providing residents with a stable and consistent living experience. At this time, short-term leases are not available. For the most up-to-date leasing options and availability, prospective residents are encouraged to contact the leasing office directly.

Does Franklin at Crossridge offer furnished apartments?

Franklin at Crossridge does not currently offer furnished apartments. All units are designed as modern, unfurnished apartment homes, allowing residents to personalize their living space.

What utilities are residents responsible for at Franklin at Crossridge?

Residents are responsible for utilities including electric, water, sewer, and stormwater. The leasing team can provide detailed information about average utility costs for apartments at Franklin at Crossridge.

What parking options are available? Are reserved or garage parking and EV charging stations offered?

Parking at Franklin at Crossridge is available on a first-come, first-served basis. Some units include attached garages. EV charging stations are not currently offered, but residents can contact the leasing office for future updates.

Does Franklin at Crossridge have 24-hour emergency maintenance?

Yes, Franklin at Crossridge provides 24-hour emergency maintenance to ensure residents’ needs are addressed promptly and efficiently.

What amenities are included within residency at Franklin at Crossridge? Are amenities open 24/7? Are there any amenity fees?

Residents at Franklin at Crossridge enjoy a 24/7 fitness center and a swimming pool open May through September. There are no additional amenity fees for using these community features.

Are there any resident events or community activities at Franklin at Crossridge?

Yes, Franklin at Crossridge regularly hosts resident events and community activities, creating a welcoming, social, and connected environment for all residents.

Does Franklin at Crossridge offer valet trash or recycling?

Yes, Franklin at Crossridge includes valet trash service as part of the lease agreement for $40 per month, making trash and recycling pickup convenient for residents.

FAQ

FREQUENTLY ASKED QUESTIONS

What does it mean to have an individual lease?

Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.

What is included in the rent?

UFORA Gainesville rent includes: Internet, cable, water, sewer, trash & recycling, washer & dryer, access to all amenities, and a wonderful staff that is there to help you anytime you need them.

Do you have a roommate matching system?

Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.

When is my rent due?

You have three installment payment options to pay the entire amount due under the lease – one installment, two installments, or twelve installments. If you choose to pay a single installment for the entire amount, that single installment is due August 1. If you choose to pay in two semester installments, those installments are due August 1 and January 1. If you choose to pay in twelve installments, the first installment is due on August 1 and the remaining eleven installments are due on the 1st of the next eleven months. Please note that these are all installment payment options and not monthly rent.
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How do I pay my rent?

We accept payment via check, money order, or through the online system.

Do you allow pets?

Yes, we allow pets at UFORA Gainesville. Please call the office for more details.

Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?

UFORA Gainesville insurance will not cover your personal belongings. We suggest getting renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen.

What if I need to break my lease or don't return for the spring semester?

UFORA Gainesville lease is binding and cannot be broken. If you cannot live at UFORA Gainesville after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.

What if I need maintenance in my bedroom or apartment?

If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.

What furniture is provided?

UFORA Gainesville comes fully equipped with energy efficient stainless-steel appliances, a designer furniture package which includes a couch, chair, coffee table, media console, Smart TV, barstools and washer & dryer, and all bedrooms are fully furnished including full XL size bed, desks, chair, night stands, and drawers.

How do I receive mail and packages?

Your mail will be delivered to your apartment’s mailbox located on property. Packages will be delivered using our package locker system so you can retrieve your packages anytime day or night.
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What do I need to bring to my new apartment?

We suggest that you bring:
Bedding for a Full-Size XL Bed
Toiletries
Dishes/Cookware
Decorations to make your new room feel like home!
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What if I don't have a guarantor?

No Guarantor? No Problem, UFORA Gainesville offers Leap’s Guarantor Waiver Program as an option! If you are unable to provide an approved guarantor within 14 days of signing your lease contract, you would be force placed on the Leap Guarantor Waiver program and charged the monthly charge of $48.30 for this service. Click here to apply or contact the office for more information.

Are leases for families with children available?

Yes. The property’s policy is included here for family occupants with a child(ren) under the age of eighteen (18) who is domiciled with (i) at least one parent, legal guardian, or another person having legal custody of the child under the age of eighteen, or (ii) the designee of such parent or other person having such custody, with written permission of such parent or other person. For family households with children, all household members age eighteen (18) or older must: (A) complete an application, and (B) sign the lease as a Resident. For family households with children under the age of eighteen (18), at least two (2) people will be permitted to occupy a single bedroom. If a family household with children under the age of eighteen (18) requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis based on factors including, but not limited to, the size of the bedroom(s) and unit, age of the children, configuration of the unit, any physical limitations of the property, and local occupancy codes. If the child occupant reaches eighteen (18) years of age during the term of the lease, the lease will be allowed to complete its term, but renewal will only be offered in compliance with the occupancy policy as stated. Child occupants who are under twenty-four (24) months at the time the lease is signed will not be counted under the occupancy policy for purposes of maximum occupancy but will be counted for subsequent leases if they reach the age of twenty-four (24) months during the term of the lease. The Landlord has the right to lease any empty bedroom(s). Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.
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